Job Description
Our firm is looking for an Administrative Assistant with a minimum 2 years of experience who can work in a fast-paced work environment, work under pressure and meet tight deadlines. This is a permanent, fulltime position.
English proficiency is a must.
Minimum High Scholl completion is required to apply.
NUMBER OF POSITIONS AVAILABLE: 1
START DATE: As soon as possible
RESPONSIBILITIES:
- Create and proofread correspondence, forms and other documents as required
- Develop and implement standard operating procedures (SOPs) for office tasks and activities
- Manage and supervise day-to-day activities of an organization
- Schedule and confirm appointments with vendors and clients
- Maintain manual and computerized filing systems
- Respond to inquiries and other incoming calls and relay messages to the concerned person
- Answer electronic enquiries for products and services
- Order products from vendor based on inquiry and maintain inventory
- Record, organize and analyze data and statistics of products and services
- Perform checks on payroll administration (by a third party), liaise with third party and employee to resolve any miscalculations in pay
- Liaise with customers and third-party service providers for warranty claims and ensure prompt resolution of claims
- Perform final checks and signoffs on reports
- Oversee project assignments, coordination and evaluation
- Train other workers
- Create and execute a hiring plan to attract and retain qualified staff to fit business needs
- Provide customer service to clients, vendors and customers
- Recruit workers and ensure smooth onboarding process
- Oversee training of new staff
- Respond to employee questions and resolve complaints
- Maintain and manage in-house digital databases
- Provide ongoing customer service and complaints resolution after sale
- Review and revise procedures to maintain occupational health and safety
BENEFITS: Health, Dental, Disability
We are currently only looking for Canadian citizens, permanent residents or those authorized to work in Canada (with a valid Canadian work permit). We will not respond to individuals who are not authorized to work in Canada.
CONTACT
Qualified individuals can send their cover letter and resume to Roycoltd2008@gmail.com