Work setting

• Urban area

Budgetary responsibility

• 0 – $100,000

Responsibilities

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Enforce provincial/territorial liquor legislation and regulations
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers’ complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Credentials

Certificates, licences, memberships, and courses

• Responsible Beverage Service Certificate
• Serving It Right Certificate
• Smart Serve
• Serving It Safe program certification
• Food Safety Certificate

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• MS Excel
• Point of sale system

Additional information

Security and safety

• Basic security clearance

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player